Overall card rating

2.8
42 Reviews
from Intuit Credit Karma members

Most helpful positive review

Oct 06, 2022
My go-to card
Credit Karma Member

Great card, I use it all the time. Application process was fast. Started with a $8500 limit but got it raised to $10000 after 6 months.

Helpful38
Not Helpful6
Comment3
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Most helpful negative review

May 19, 2022
Don't waste your time!
Credit Karma Member

Had this card for 2 1/2 years, apr was stupid high and limit was low. Even with perfect payment history, there was no way to improve your apr or limit.

Helpful96
Not Helpful25
Comment4
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Member ratings

Application process
Customer service

All member reviews (42)

11
5
3
2
21

Nov 14, 2023
Dropped for mix up of bank
Credit Karma Member

I have a 750-765 credit and used this card for all my expenses. I got dropped after I accidentally tried to pay my card off with the wrong card.. This also means I will opt out from flying American Airlines seeing why this was the only reason I had this card…Terrible customer service to resolve this matter

Helpful0
Not Helpful0
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Nov 05, 2023
bad
Credit Karma Member

bad

Helpful1
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Nov 02, 2023
Approved
Credit Karma Member

Credit karma said excellent odds I applied and got approved instantly. Great limit.

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Oct 15, 2023
Save yourself a ding.
Credit Karma Member

On 3 occasions and 3 dings later with good credit and flawless payment history im denied once again with and excellent chance of being approved. Citizens is by far the worst bank in the world by what they channel their money into and yet just keep messing up people's credit history. Save yourself the trouble and leave them alone.

Helpful4
Not Helpful1
Comment0
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Sep 17, 2023
Horrible Company
Credit Karma Member

Applied for card-declined, excellent CK odds 8/10/24. Month later received pre-approved offer by mail-NOT APPROVED 9/2/23. 2 Hard Inquiries: Experian &Equifax. Called numerous times; when get a LIVE PERSON still get nowhere. 3 more pre-approved Citi card offers since! Reported to Consumer Financial Protection Bureau & filing a complaint w/ Dept of Treasury Comptroller's Office (has 180pg handbook for banks/CC companies w/ specific soliciting campaign guidelines & regulations to follow. My situation is the definition of bad practices.

Helpful19
Not Helpful1
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Sep 16, 2023
Very unfair
Credit Karma Member

Great Credit chose Not to Approve

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Sep 13, 2023
Explanation
Credit Karma Member

All of you whom say APR is high, limit was low, cant get an increase. Heres some advice.... If you spend on a monthly limit, and you pay off the ENTIRE balance monthly you shouldnt see any APR. If ypu make minimum or stretch out payments beyond a minth then yes youll aee an APR the Cars Company has bills also.... If you pay off your monthly balances within the time slot of 30 days for 180 days i dont see why youd not aquire an increase of some aort. And based upon your credit currently and histoey may be factored into the increase. I know some do and some dont. So instead of knocking Citi and giving them a bad rating while you spend their money, research and get to understand how things work and a little or most of the fault would fall upon your own doings vs a reputable eatablished business lending millions to people who simply dont get it. Just my two cents on what im reading. The happy ones do get it all in all.

Helpful23
Not Helpful7
Comment1
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Sep 10, 2023
garbage
Credit Karma Member

useless

Helpful4
Not Helpful3
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Sep 05, 2023
Will screw up credit score
Credit Karma Member

Reduced my limits even though all payments are made I. Time and above minimum due. No notification on doing this ahead of time. When asked to reduce the interest rate, I got less than 1%.

Helpful12
Not Helpful0
Comment3
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Sep 01, 2023
CREDIT KARMA GET $$
Credit Karma Member

Denied and was told good chances now its another drop in score thanks CK

Helpful14
Not Helpful3
Comment1
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