Overall card rating

4.5
917 Reviews
from Intuit Credit Karma members

Most helpful positive review

Oct 08, 2023
Got approved for $11k credit line
Credit Karma Member

It’s been 8 months since I applied for a new CC. I was given an 11k credit limit. I will mainly be using this Card for travel and to keep a small monthly spending balance to keep it in good standing. A lot of perks. Let’s see how this goes

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Most helpful negative review

Nov 30, 2022
3 HARD PULLS FOR CREDIT CARD APP!!
Credit Karma Member

Apparently when you apply, you give them permission to pull multiple reports, even with the same credit bureau. I had 3 hard pulls from equifax alone. Nov 22nd, 26th, and 29th. I called in to see if they can remove them and they said they are all valid pulls and there's nothing they can do. It's like I applied for a mortgage or something. They did approve me but I will not be keeping the card or applying for anything else in the future with chase.

Helpful36
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Member ratings

Application process
Customer service

All member reviews (917)

636
107
32
12
130

Nov 10, 2023
Approved for a 22k credit line!!
Credit Karma Member

I applied through CK (Approval odds sd Very Good) 736 CS 23% credit utilization on my Amex and capital one card. Approved for 22k around 7pm on a Friday. Blew my mind!! Thank You Chase for my new Credit line!!!

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Nov 02, 2023
One of the best rewards card
Credit Karma Member

I own CSP for 2 years now and would recommend as a must have in your wallet. It has great rewards, travel benefits and dining cashback. I use it all the time for shopping, eating out and car rental insurance. Here'a a referral link if you are looking for 60K bonus points, https://www.referyourchasecard.com/6j/ZL0ATUQ0R2

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Oct 13, 2023
Great card! Great rewards!
Credit Karma Member

I’ve had this card for (guessing without checking) about 5 years now. I love this card, between this and my Venture X, it’s one of my go to cards.

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Oct 12, 2023
Got approved
Credit Karma Member

High 600s and was approved . Great rewards

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Oct 08, 2023
Got approved for $11k credit line
Credit Karma Member

It’s been 8 months since I applied for a new CC. I was given an 11k credit limit. I will mainly be using this Card for travel and to keep a small monthly spending balance to keep it in good standing. A lot of perks. Let’s see how this goes

Helpful4
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Sep 18, 2023
Used to be good, not anymore
Credit Karma Member

Their customer service has degraded and making it really hard to get any claims support. It's as if they are looking for a reason to deny claims to customers than help them. I am learning this the hard way while in midst of a claim - that good customer service is more important than just points. Will probably close this out and look for another card or transfer it out to a free card.

Helpful3
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Sep 17, 2023
Total lack of customer service
Credit Karma Member

Initially, I was informed that I can make online purchases using the card before I receive it physically. The phone representative agreed that this is how she read it as well but said that they do not offer this option despite the advertisement on the Chase website. Then I tried to use the card for the first time to purchase a new computer, my reason for getting the new card. Declined for a suspicious transaction. Third problem was the card being over the limit despite my having made a payment in full. The payment shows as having been credited online on the Chase website and yet it didn't allow me to make additional charges to the card because I was atu credit limit. When speaking with the Chase representative, she said that the information online is not reliable. Chase said that their own website does not provide reliable information about their own credit card. Three strikes and they were out. All of this was over the course of my first month. I cancelled the card as quickly as possible. Horrible service. I would always discourage everyone from using Chase.

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Sep 05, 2023
Claims outright suck!!
Credit Karma Member

Not writing the whole story, cause I had enough. Please dont book anything from chase travel portal, they suck big time. Horrible experiences, would not recommend anyone.

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Jan 12, 2023
Unrepentant.
Credit Karma Member

I had this card and then I downgraded to the Whole Foods Visa. Never missed late anything. When I moved out of state I called them for two months to get a replacement card after my info was stolen in Colorado. They never mailed a thing. When I paid the entire balance off to close the card the slapped a disputed charge on my balance as a goodbye gesture. Avoid this card because I know you can do better.

Helpful12
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Nov 30, 2022
3 HARD PULLS FOR CREDIT CARD APP!!
Credit Karma Member

Apparently when you apply, you give them permission to pull multiple reports, even with the same credit bureau. I had 3 hard pulls from equifax alone. Nov 22nd, 26th, and 29th. I called in to see if they can remove them and they said they are all valid pulls and there's nothing they can do. It's like I applied for a mortgage or something. They did approve me but I will not be keeping the card or applying for anything else in the future with chase.

Helpful36
Not Helpful7
Comment0
Flag

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