Overall card rating

4.3
135 Reviews
from Intuit Credit Karma members

Most helpful positive review

Oct 05, 2022
Card linked to personal loan
Credit Karma Member

I was having a hard time being approved anywhere and Upgrade said YES! Not just for a tiny 300 card with 39% Apr but to a 3500 dollar line of credit that I may use piece by piece with a debit card or even transfer other balances over from those crappy 39% cards to this line at 24%. This was truly my saving grace and I have no clue how I could ever repay their kindness and trust in me save leaving these reviews EVERYWHERE!!

Helpful133
Not Helpful35
Comment1
Flag

Most helpful negative review

Sep 13, 2022
Not Customer Friendly
Credit Karma Member

The person processing the loan was a jerk. Basically implying that he has to power to approve or deny you based on how well he liked you.

Helpful216
Not Helpful59
Comment9
Flag


Member ratings

Application process
Customer service

All member reviews (135)

84
16
5
3
27

Nov 29, 2023
Excellent service
Credit Karma Member

Excellent

Helpful0
Not Helpful0
Comment0
Flag

Nov 07, 2023
Not a credit card
Credit Karma Member

Credit karma recommended I get another card and after reviewing the offers available I chose upgrade. TURNS OUT, it’s a personal line of credit, NOT A CREDIT CARD…. So it didn’t help my credit at all. Also, not one single statement has balanced. It is always off sometimes up to $25 I also tried to call to change my phone number and they wouldn’t allow me….

Helpful4
Not Helpful0
Comment0
Flag

Nov 06, 2023
This card is awesome I recommend it to everyone
Credit Karma Member

It's easy to use no hassles

Helpful0
Not Helpful0
Comment0
Flag

Nov 05, 2023
Great card
Credit Karma Member

They approved me with no problem, couldn't be happier

Helpful0
Not Helpful0
Comment0
Flag

Oct 18, 2023
Great card
Credit Karma Member

Great card to have.

Helpful0
Not Helpful0
Comment0
Flag

Oct 16, 2023
a;plication
Credit Karma Member

Applied and was approved after submitting required info. Very happy with the process and quick response . Very happy with my experience with Upgrade.

Helpful1
Not Helpful0
Comment0
Flag

Oct 06, 2023
Don't waste a pull on your credit!
Credit Karma Member

This card is for people with not so perfect credit, because if our credit was great we would never apply for this card. I got a $300 cl, never had a late payment. They gave me a $100 bonus, with took my limit to $400. I haven't been able to use this card for over 6 mths. Because my credit score dropped a few points. I called and spoke to an cs rep, I said isn't this card for people with some credit issues? I have never been late or over the limit, why would you give me a extra $100 and I can't even use the card? Once this card is paid off, I will cut it and burn it. Capital One treats their customers like real people, and they reward you for being a good customer, not punish you and lock your card due to your score dropping a few points. Upgrade is a downgrade!

Helpful8
Not Helpful0
Comment0
Flag

Oct 02, 2023
So far so good!
Credit Karma Member

Was approved, super easy. Have not used the card yet but security in knowing it is there if I need and. Terms seem easy and better than a regular credit card

Helpful0
Not Helpful1
Comment0
Flag

Sep 25, 2023
Easy as this...
Credit Karma Member

Just had to click one button and they did the rest. Walked me through and was easily approved.

Helpful2
Not Helpful0
Comment0
Flag

Sep 19, 2023
This card acts like a loan or credit card wow!
Credit Karma Member

Excellent customer service very nice and pleasant.

Helpful0
Not Helpful0
Comment0
Flag

1-10 of 135

See Approval Odds before you apply

We’ll estimate your chances of approval based on your credit profile. Join today — it’s free! You’ll also get:

Sign up
  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations

These ratings and reviews are provided by our users. Banks, issuers and credit card companies do not endorse or guarantee this content, are not responsible for it, and may not even be aware of it.

†† The opinions you read here come from our editorial team. Intuit Credit Karma receives compensation from third-party advertisers, but that doesn’t affect our editors' opinions. Our marketing partners don’t review, approve or endorse our editorial content. It’s accurate to the best of our knowledge when it’s posted.